Merab Kyakunzire
Experienced Sales Manager
About
Highly experienced and proactive Cashier with over 5 years of proven success in managing high-volume cash transactions, ensuring financial accuracy, and delivering superior customer service. Adept at report generation, check settlements, and leveraging strong communication skills to optimize financial operations and enhance client satisfaction within fast-paced environments.
Work
GRAITE INTERIORS AND CONSTRUCTION
Kampala, Central Region, Uganda
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Summary
Established partnerships with architects, contractors, and real estate developers to expand the company’s market reach and secure long-term contracts while also spear heading search for new projects
Highlights
Spearheaded sales operations for a leading interior design firm, driving revenue growth by over 35% within two years through strategic client acquisition and relationship management.
Developed and executed comprehensive sales strategies tailored to the Ugandan market, targeting high-end residential, commercial, and hospitality sectors.
Built and managed a team of 6+ sales representatives and account managers, providing training, performance coaching, and leadership that resulted in a 50% increase in lead conversion rates.
Managed the complete sales pipeline from prospecting and quoting to closing and after-sales service while maintaining customer satisfaction scores above 90%.
RUBAX HOTEL Mbarara
|Sales Manager
Mbarara, Western Region, Uganda
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Summary
Responsible for managing guest payments, daily banking, and financial reporting to ensure smooth hotel operations.
Highlights
Led sales and marketing efforts for a mid-to-high-end hotel, achieving a 30% increase in corporate bookings and event sales
Built and maintained relationships with key clients in the corporate, NGO, and government sectors, resulting in long-term contracts and repeat business.
Represented the hotel at trade shows and tourism expos, enhancing brand visibility and regional partnerships.
Coordinated with the events, reservations, and F&B teams to deliver seamless guest experiences for conferences, weddings, and private functions.
Education
Kyambogo University
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Bachelor's Degree
Procurement & Logistics
St. Joseph Girls' S.S.S.
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Uganda Advanced Certificate of Education
General Studies
Our Lady of Good Counsel, Gayaza
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Uganda Certificate of Education
General Studies
Languages
English
Fluent
Rukiga
Native
Skills
Customer Service
Customer Service, Client Satisfaction, Customer Support.
Multitasking
Multitasking, Prioritization, Time Management.
Computer Proficiency
Computer Proficiency, Microsoft Office, Data Entry.
Financial Reporting
Financial Reporting, Report Preparation, Data Analysis.
Banking Operations
Banking Operations, Deposits, Check Processing.
References
CHRISPUS AGABA
Projects coordinator Graite Interiors +256708558060
Marion Nuwamanya
Hotel Operations Manager RUBAX Hotel +256789457856